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Downgraded when trying to upload

Bugs
  • GY
    George Young 11 months ago

    I was trying to upgrade our team account from 5 seats to 6 seats. It then downgraded our account and wants me to pay another $50 for the 6 seats when I still have half a month left on the payment I made on the 11th for 5 seats. Please advise none of my team can work and this is mission critical!

     

  • Manos Kalaitzoglou 11 months ago

    Hi George, 

    Thanks for letting us know on this issue! Please contact me or Panos on the Arcweave discord server to get to the bottom of this ASAP.