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Downgraded when trying to upload

Bugs
  • GY
    George Young 1 month ago

    I was trying to upgrade our team account from 5 seats to 6 seats. It then downgraded our account and wants me to pay another $50 for the 6 seats when I still have half a month left on the payment I made on the 11th for 5 seats. Please advise none of my team can work and this is mission critical!

     

  • Manos Kalaitzoglou 1 month ago

    Hi George, 

    Thanks for letting us know on this issue! Please contact me or Panos on the Arcweave discord server to get to the bottom of this ASAP.