Downgraded when trying to upload

  • GY
    George Young 2 years ago

    I was trying to upgrade our team account from 5 seats to 6 seats. It then downgraded our account and wants me to pay another $50 for the 6 seats when I still have half a month left on the payment I made on the 11th for 5 seats. Please advise none of my team can work and this is mission critical!


  • Manos Kalaitzoglou 2 years ago

    Hi George, 

    Thanks for letting us know on this issue! Please contact me or Panos on the Arcweave discord server to get to the bottom of this ASAP.